Product Features:
Upgrade Floor Grow Light with Stand : 4 in 1 LED floor plant lamp Full Spectrum with 420 LEDS, Extendable Tripod Stand from 15 inches to 58 inches, just lock it at desired length for your preferred use, you can stand it on the floor adjust the desired angle according to the needs of the plant.
Full Spectrum Grow Light : This grow light offer 380 up to 800nm, from which plant can absorb all lights it needs.similar to sunlight. The four-heads lights contain 420 leds and output is 150W, which can provide strong and uniform intensity of light to plants. Emiral LED grow light has larger lighting area and is very suitable for every plant growth stage.
Quality Material: The led grow light features quality tube made of metal, which can hold the three-heads light, prevent them from falling down. Also, tripod stand enlarged the width, perfectly support the led grow light, make sure to provide the effective lights to your beloved plants.
6 Dimmable & 3 Switch Modes: Our Plant Growing Lamps provides 6 dimmable modes ,You can adjust brightness to suit varied stages of plant growth, and 3 Switch Modes A Light On, B Light On and Both Light On. High quality led chips (50,000 hours lifetime),the wave of the light from 400nm to 840nm to meet different stages of plant-growing needs. Suitable for both home & office.
Safty & Best Service: Our plant light has the certification of FCC, CE and ROHS, Promise 12 month warranty plus a 30 day money back guarantee.
At graceehomes, we are committed to your complete satisfaction. Our goal is to ensure that the products you receive meet your expectations in quality and performance. This policy outlines the steps for returns, exchanges, and warranty claims.
1. Returns & Exchanges
We gladly accept returns and exchanges for new, unused, and resalable items within 30 days of the delivery date.
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To initiate a return or exchange, please contact our customer service team at memespringok@gmail.com with your order number and reason for the return.
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Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of lost packages.
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Refund Processing: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be automatically processed to your original payment method within 4-7 business days.
2. Cancellations
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Before Shipment: You may cancel your order at any time before it has been shipped. Please contact us immediately with your order number for a full refund.
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After Shipment: If your order has already been shipped, we are unable to intercept the package. In this case, please refuse delivery upon arrival. Once the returned package is received at our warehouse, we will issue a refund for the product cost, minus the original outbound and return shipping fees.
3. Damaged or Defective Items
We take great care in packaging our products, especially fragile items like lights. However, if you receive a damaged or defective item, please contact us within 7 days of delivery.
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For the fastest resolution, please include your order number and clear photographs or a short video showing the damage and the original packaging. This helps us process your claim quickly and identify any issues in our shipping process.
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We will typically cover the shipping costs for replacement items in cases of damage or manufacturing defects.
4. Warranty
graceehomes products are covered by a warranty against manufacturing defects for a specified period (please see your product documentation for the exact warranty term).
This warranty does not cover damage resulting from:
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Accident, misuse, or improper care.
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Normal wear and tear.
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Exposure to extreme weather conditions (e.g., sun, rain, water) for products not rated for outdoor use.
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Unauthorized modifications or repairs.
Please note: Due to the nature of the products, we cannot accept returns for items that have been exposed to water, unless they are specifically sold as waterproof and have failed under normal use conditions.
5. Final Sale Items
The following items are considered final sale and are not eligible for return or exchange:
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Products that have been used, installed, or assembled.
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Products with damaged packaging or missing original tags.
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Products specifically marked as "Final Sale."
6. Shipping Costs & Refunds
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Original shipping fees are non-refundable.
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As stated above, return shipping costs are the customer's responsibility, unless the return is due to our error or a defective product.
We provide free shipping worldwide (some areas need to add remote surcharges, if you have any questions, please contact our online customer service)
Transportation time:
US, CA: 10-15 business days
Europe: 10-15 business days
Other countries: 15 - 25 working days
Priority insured shipping
$4.99 (Optional) Priority Shipping Packages
Oversized items may take 30-40 days to arrive. If you want oversized items to arrive fast, you need to pay for extra shipping fee.
All packages are shipped with tracking!
Shipping Confirmation
Once the purchased product is produced, we will contact you with shipping and tracking information for all applications. This information will be emailed to the email address you provided when ordering.
Sign for the parcel
1. Please provide us with the correct delivery information and ensure that someone is present at the delivery location when the package arrives. We will mail you a tracking number (please note we will receive it by noon the day after shipment) so you can arrange for the recipient to arrive. After receiving the package, it is recommended that you check the box with the courier driver and pay attention to whether the package is damaged. If there is any damage, please reject the package or contact us as soon as possible.
2. Graceehomes is not responsible for package delays due to incorrect shipping information such as wrong addresses or missing phone numbers.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at graceehomes.com@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item.
Disclaimers:
Graceehomes does not hold responsibility for items that are shown as delivered in the tracking system but that the client reports as undelivered. Please contact the shipping company to locate the item or your local police to report the packaging's theft.
Taxes and Duties:
Graceehomes is responsible for Customs taxes or VAT Fees for all customers from all shipping countries listed above .
Graceehomes.com@gmail.com
Graceehomes Team
