32 𝐒𝐭𝐚𝐫 Discs: Smart Star Projector Accessories Discs
𝐑𝐞𝐚𝐥𝐢𝐬𝐭𝐢𝐜 𝐇𝐃 𝟑𝐃 𝐒𝐭𝐚𝐫 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐨𝐫: Up to 20W brightness make you enjoy the starry sky in the daytime. Unique design With an adjustable angle of 90 degrees, Covers an area of 645.8 square feet, it can be projected to anywhere to experience a variety of starry sky effects.
𝐇𝐃 𝐅𝐨𝐜𝐮𝐬 𝐆𝐚𝐥𝐚𝐱𝐲 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐨𝐫: App control brightness, rotation, and meteors, and it can work with amazon Alexa and google assistant. You can also rotate the button, which can proper adjust the clarity of the planetarium galaxy projector. Experience the real starry sky with a long projection distance and wide projection range.
𝐅𝐨𝐫 𝐌𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐎𝐜𝐜𝐚𝐬𝐢𝐨𝐧𝐬: Galaxy light projector creative a relaxed atmosphere, can be used as brightness adjustable night lights, bedroom atmosphere lights, living room sofa table decoration lights, small home theater strobe lights, game room decoration lights, study desks and computer desk decorations, room decor aesthetic, moon lamp, night light for kid, lights for room decor, star projector.
𝐃𝐲𝐧𝐚𝐦𝐢𝐜/Static 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐢𝐨𝐧: Dual sliding disk design makes the projection look more realistic. Create an immersive projection effect.
At graceehomes, we are committed to your complete satisfaction. Our goal is to ensure that the products you receive meet your expectations in quality and performance. This policy outlines the steps for returns, exchanges, and warranty claims.
1. Returns & Exchanges
We gladly accept returns and exchanges for new, unused, and resalable items within 30 days of the delivery date.
-
To initiate a return or exchange, please contact our customer service team at memespringok@gmail.com with your order number and reason for the return.
-
Return Shipping: The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of lost packages.
-
Refund Processing: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be automatically processed to your original payment method within 4-7 business days.
2. Cancellations
-
Before Shipment: You may cancel your order at any time before it has been shipped. Please contact us immediately with your order number for a full refund.
-
After Shipment: If your order has already been shipped, we are unable to intercept the package. In this case, please refuse delivery upon arrival. Once the returned package is received at our warehouse, we will issue a refund for the product cost, minus the original outbound and return shipping fees.
3. Damaged or Defective Items
We take great care in packaging our products, especially fragile items like lights. However, if you receive a damaged or defective item, please contact us within 7 days of delivery.
-
For the fastest resolution, please include your order number and clear photographs or a short video showing the damage and the original packaging. This helps us process your claim quickly and identify any issues in our shipping process.
-
We will typically cover the shipping costs for replacement items in cases of damage or manufacturing defects.
4. Warranty
graceehomes products are covered by a warranty against manufacturing defects for a specified period (please see your product documentation for the exact warranty term).
This warranty does not cover damage resulting from:
-
Accident, misuse, or improper care.
-
Normal wear and tear.
-
Exposure to extreme weather conditions (e.g., sun, rain, water) for products not rated for outdoor use.
-
Unauthorized modifications or repairs.
Please note: Due to the nature of the products, we cannot accept returns for items that have been exposed to water, unless they are specifically sold as waterproof and have failed under normal use conditions.
5. Final Sale Items
The following items are considered final sale and are not eligible for return or exchange:
-
Products that have been used, installed, or assembled.
-
Products with damaged packaging or missing original tags.
-
Products specifically marked as "Final Sale."
6. Shipping Costs & Refunds
-
Original shipping fees are non-refundable.
-
As stated above, return shipping costs are the customer's responsibility, unless the return is due to our error or a defective product.
We provide free shipping worldwide (some areas need to add remote surcharges, if you have any questions, please contact our online customer service)
Transportation time:
US, CA: 10-15 business days
Europe: 10-15 business days
Other countries: 15 - 25 working days
Priority insured shipping
$4.99 (Optional) Priority Shipping Packages
Oversized items may take 30-40 days to arrive. If you want oversized items to arrive fast, you need to pay for extra shipping fee.
All packages are shipped with tracking!
Shipping Confirmation
Once the purchased product is produced, we will contact you with shipping and tracking information for all applications. This information will be emailed to the email address you provided when ordering.
Sign for the parcel
1. Please provide us with the correct delivery information and ensure that someone is present at the delivery location when the package arrives. We will mail you a tracking number (please note we will receive it by noon the day after shipment) so you can arrange for the recipient to arrive. After receiving the package, it is recommended that you check the box with the courier driver and pay attention to whether the package is damaged. If there is any damage, please reject the package or contact us as soon as possible.
2. Graceehomes is not responsible for package delays due to incorrect shipping information such as wrong addresses or missing phone numbers.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at graceehomes.com@gmail.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We DO NOT guarantee that we will receive your returned item.
Disclaimers:
Graceehomes does not hold responsibility for items that are shown as delivered in the tracking system but that the client reports as undelivered. Please contact the shipping company to locate the item or your local police to report the packaging's theft.
Taxes and Duties:
Graceehomes is responsible for Customs taxes or VAT Fees for all customers from all shipping countries listed above .
Graceehomes.com@gmail.com
Graceehomes Team
